Shipping & Delivery Policy
You must be at least 21 years of age to purchase alcoholic beverages. By placing your order you have represented to Thirst Wine Merchants that you are at least 21. All shipments of alcoholic beverages require an adult’s (at least 21 years of age) signature upon delivery.
LOCAL DELIVERIES IN BROOKLYN (Fort Greene, Clinton Hill)
Free delivery in Fort Greene with a minimum order of $50. Please place your order by 3:00 PM to ensure delivery the same evening. For orders below the minimum, there is a $10 charge for delivery.
LOCAL DELIVERIES IN BROOKLYN (Boerum Hill, Downtown Brooklyn, Bed-Stuy, Prospect Heights, Park Slope, Crown Heights)
Free delivery with a minimum order of $300. For orders below the minimum, there is a $20 charge for delivery.
DELIVERIES TO THE REST OF BROOKLYN, MANHATTAN, THE BRONX, QUEENS
Free delivery with a minimum order of $400. For orders below the minimum, there is a $25 charge for delivery. With your agreement, we may send UPS Ground. If you request expedited RUSH delivery, there will be an additional charge for the cost of getting the wine to you ASAP.
If you opt for local pickup, you have seven days from the date your order is confirmed to pick it up. If you do not pick your order up within seven days, you will be charged $5/day for storage.
DELIVERIES TO OTHER AREAS
UPS rates apply and will be calculated at checkout. Our default method is UPS Ground. If you would like to expedite delivery, you may select another option at checkout.
WE DO NOT ACCEPT ONLINE ORDERS FOR SHIPMENT TO THE FOLLOWING STATES BECAUSE OF RESTRICTIVE REGULATIONS
Alabama, Alaska, Arkansas, Delaware, Hawaii, Illinois, Iowa, Kentucky, Maryland, Massachusetts, Mississippi, Montana, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, South Dakota, Tennessee, Texas, Utah, Virginia.
Online order delivery is available to the USA only. Please contact us for international orders.
If you are buying wine in July and August and want it shipped, we recommend holding it here at the store until September, or until there is a cool spell in your region. The same applies to the coldest part of the year.
THE FINE PRINT
Thirst Wine Merchants will engage the carrier (generally UPS) on behalf of the customer. In the case of shipments outside New York State, the sole responsibility for complying with local regulations or tax requirements rests with the customer. If we are unable to ship to your area, we apologize for any inconvenience this may cause and suggest that shipping be arranged to a direct-shipping friendly state. If UPS or FedEx (or other carrier) returns a shipment to Thirst because it was undeliverable, the client will be charged a returned freight charge as well as a restocking fee of $50. Please call the store or e-mail [email protected] for additional information.
All sales are final. New York State law only permits us to accept the return of goods that are genuinely defective. For such returns, we offer replacement of the same item or store credit. Since we cannot control how bottles are stored once they leave our possession, we will only accept bottles for exchange within 30 days of purchase. Items to be returned are subject to evaluation by our staff, and must be accompanied by your original sales receipt. Sales of reserve bottles are not returnable.
Although we promise to deliver your pre-arrival purchase, we do not control the delivery date of the wines we offer pre-arrival. If you cannot wait and decide to cancel your order, we will charge you 5% to 7% of the purchase price to cover the credit card charges (for the original purchase and the refund). The percentage charged will depend on the type of card you used.
DIRECTIONS TO THE STORE
Thirst Wine Merchants is located at 11 Greene Avenue in the heart of historic Fort Greene, Brooklyn, steps from the C train’s Lafayette stop, a few blocks from the Atlantic Avenue-Barclays Center train hub, and a couple of blocks from the G train’s Fulton Street/Lafayette Street station. Several bus lines (B52, B38, B26, B25) also provide easy access via public transportation. View map.