Shipping policy
What states do you ship to?
We ship to all states in the continental United States except for the following:
- Alabama
- Arkansas
- Michigan
- Mississippi
- Oklahoma
- South Dakota
- Utah
- Vermont
Should I ship to my work or home?
We strongly recommend you ship to your work/office. Someone over the age of 21 with a valid ID must sign for the package, and packages cannot be left on stoops or at doorways due to the laws surrounding alcohol in the United States.
How do you ship your products?
Flat Rate $19 via a common carrier like Fedex, UPS.
Must I be home to receive my order?
Yes! As per alcohol laws, someone over the age of 21 must sign for the package. UPS/FedEx will not receive packages on doorways/stoops. As such, we highly recommend you get the order shipped to a commercial address, if possible.
Absolutely. Once your order is fulfilled, you will receive a shipping notification email and a tracking number.
We strongly recommend you ship to your work/office. Someone over the age of 21 with a valid ID must sign for the package, and packages cannot be left on stoops or at doorways due to the laws surrounding alcohol in the United States.
How do you ship your products?
Flat Rate $19 via a common carrier like Fedex, UPS.
Must I be home to receive my order?
Yes! As per alcohol laws, someone over the age of 21 must sign for the package. UPS/FedEx will not receive packages on doorways/stoops. As such, we highly recommend you get the order shipped to a commercial address, if possible.
Can I get my order shipped to a P.O.Box?
Nope, sorry! With alcohol deliveries, someone 21 years old or older with a valid ID must sign for the package or UPS/FedEx will not deliver it.
Can I track my package?Absolutely. Once your order is fulfilled, you will receive a shipping notification email and a tracking number.
Can I change the delivery address of my order when the package is in enroute?
If the updated address is within the same state, you may be able to make changes (no guarantees though!), but if you would like to change the address to a different state, this is not possible unfortunately. Let us know right away if you want an updated address by emailing us at hello@thirstmerchants.com. Note, an address change fee will apply.
What if my product is damaged?
That's a bummer! Contact us at hello@thirstmerchants.com and we will be happy to help.
That's a bummer! Contact us at hello@thirstmerchants.com and we will be happy to help.